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      • melbourne, victoria
      • contract
      • AU$36.30 per hour, plus superannuation
      • insurance & superannuation
      We are looking for a fantastic claims administrator to join a household name brand! Join a well-respected name working FULLY remote in a full time 4 month role. Our client is passionate about supporting their people to grow and develop within the industry and holds a strong reputation for providing an exceptional customer and employee experience - our client wants to see you succeed! If you have strong administration skills, especially in a financial servi
      We are looking for a fantastic claims administrator to join a household name brand! Join a well-respected name working FULLY remote in a full time 4 month role. Our client is passionate about supporting their people to grow and develop within the industry and holds a strong reputation for providing an exceptional customer and employee experience - our client wants to see you succeed! If you have strong administration skills, especially in a financial servi
      • hawthorn east, victoria
      • contract
      • AU$32.00 - AU$37.00 per hour
      • call centre & customer service
      We are currently seeking enthusiastic individuals with excellent customer service skills and previous call center experience to join our team at our Hawthorn East location.Position Overview: As a Customer Service Representative, you will play a crucial role in ensuring our customers receive the highest level of service. You will handle incoming calls, inquiries, and provide solutions to customer issues, all while maintaining a positive and professional dem
      We are currently seeking enthusiastic individuals with excellent customer service skills and previous call center experience to join our team at our Hawthorn East location.Position Overview: As a Customer Service Representative, you will play a crucial role in ensuring our customers receive the highest level of service. You will handle incoming calls, inquiries, and provide solutions to customer issues, all while maintaining a positive and professional dem
      • brisbane, queensland
      • permanent
      • AU$59,000 - AU$62,000 per year, + superannuation
      • call centre & customer service
      Your new role: Joining the team as a claims consultant to manage a portfolio of files as part of the liability claims department.Manage a portfolio of recoveries files or liability files with efficiencies in accuracy and productivityHelping third parties into our network of repairs for the best claims outcome and experienceAssess liability and recovery potentialManage relationships, cost and timeliness with our network of repairers and suppliersClear decis
      Your new role: Joining the team as a claims consultant to manage a portfolio of files as part of the liability claims department.Manage a portfolio of recoveries files or liability files with efficiencies in accuracy and productivityHelping third parties into our network of repairs for the best claims outcome and experienceAssess liability and recovery potentialManage relationships, cost and timeliness with our network of repairers and suppliersClear decis
      • adelaide, south australia
      • contract
      • call centre & customer service
      Start your career in the banking and finance industry, we have multiple exciting opportunities on offer! Randstad are currently seeking professionals to join one of Australia’s largest banks within their Contact Centre team at Bedford Park with a start date of the 23rd of October !The main core of this role is to provide excellent customer service for all escalation calls including hardship. You will be working in a dynamic and supportive team within a cul
      Start your career in the banking and finance industry, we have multiple exciting opportunities on offer! Randstad are currently seeking professionals to join one of Australia’s largest banks within their Contact Centre team at Bedford Park with a start date of the 23rd of October !The main core of this role is to provide excellent customer service for all escalation calls including hardship. You will be working in a dynamic and supportive team within a cul
      • sydney, new south wales
      • permanent
      • AU$125,000 - AU$130,000 per year
      • call centre & customer service
      Calling all strategic leaders with contact centre manager experience, this is an opportunity you don't want to miss!Lead a team of high energy, high performing TL’s and front line staff for a market leader in the telco sector!Firstly, what's in it for you?Attractive salary package - $125k Continued career development and career growth opportunitiesEmployee discountsHealth and wellbeing discountsBirthday day off each yearOpportunity to work with a respected
      Calling all strategic leaders with contact centre manager experience, this is an opportunity you don't want to miss!Lead a team of high energy, high performing TL’s and front line staff for a market leader in the telco sector!Firstly, what's in it for you?Attractive salary package - $125k Continued career development and career growth opportunitiesEmployee discountsHealth and wellbeing discountsBirthday day off each yearOpportunity to work with a respected
      • parramatta, new south wales
      • temporary
      • AU$32.00 - AU$33.00 per hour, Attractive Penalty Rates
      • government
      This is an opportunity to work for a NSW Government department, one of the biggest employers in Australia. The Government employs an inclusive and diverse workforce, with fun and supportive office environments and flexible work options. About your new role As call centre operator, you will be responsible for responding to incoming customer requests received through multiple channels, including phone and email, following the Department policies to solve c
      This is an opportunity to work for a NSW Government department, one of the biggest employers in Australia. The Government employs an inclusive and diverse workforce, with fun and supportive office environments and flexible work options. About your new role As call centre operator, you will be responsible for responding to incoming customer requests received through multiple channels, including phone and email, following the Department policies to solve c
      • sydney, new south wales
      • permanent
      • AU$65,000 - AU$70,000 per year, + Super
      • banking & financial services
      Big 4 bank - Hybrid Customer service and Administration - Asset Finance Your OpportunityAs a Customer Service Representative at one of the prestigious Big 4 banks in the heart of Sydney, you will embark on a journey that not only shapes your future but also positively impacts the financial well-being of countless individuals. This is more than just a job; it's a chance to make a lasting difference.Your ResponsibilitiesIn this pivotal role, your core respon
      Big 4 bank - Hybrid Customer service and Administration - Asset Finance Your OpportunityAs a Customer Service Representative at one of the prestigious Big 4 banks in the heart of Sydney, you will embark on a journey that not only shapes your future but also positively impacts the financial well-being of countless individuals. This is more than just a job; it's a chance to make a lasting difference.Your ResponsibilitiesIn this pivotal role, your core respon
      • adelaide, south australia
      • contract
      • call centre & customer service
      Start your career in the banking and finance industry, we have multiple exciting opportunities on offer! Randstad are currently seeking professionals to join one of Australia’s largest banks within their Contact Centre team at Bedford Park with a start date of the 23rd of October !The main core of this role is to provide excellent customer service for all escalation calls including hardship. You will be working in a dynamic and supportive team within a cul
      Start your career in the banking and finance industry, we have multiple exciting opportunities on offer! Randstad are currently seeking professionals to join one of Australia’s largest banks within their Contact Centre team at Bedford Park with a start date of the 23rd of October !The main core of this role is to provide excellent customer service for all escalation calls including hardship. You will be working in a dynamic and supportive team within a cul
      • sydney, new south wales
      • permanent
      • AU$65,000 - AU$66,000 per year
      • call centre & customer service
      Your new companyAustralia’s largest industry-based health fund is looking for enthusiastic, customer-focused individuals to join their Membership Services team. The fun, friendly culture makes every day enjoyable, whilst knowing you’re making a difference to members' lives. Your new roleIn this position you will be providing a high level of customer service to members over the phone, in a contact centre environment.Answer inbound calls from members, provi
      Your new companyAustralia’s largest industry-based health fund is looking for enthusiastic, customer-focused individuals to join their Membership Services team. The fun, friendly culture makes every day enjoyable, whilst knowing you’re making a difference to members' lives. Your new roleIn this position you will be providing a high level of customer service to members over the phone, in a contact centre environment.Answer inbound calls from members, provi
      • adelaide, south australia
      • permanent
      • AU$36.00 - AU$42.00 per hour
      • call centre & customer service
      Looking to work within the Australian Federal Government?We are currently partnering with multiple Federal Government Departments seeking experienced Customer Service Officers for full and part time opportunities. Attractive hourly rates $36-$42 per hourMonday to Friday with flexible/hybrid working once fully trainedFull & Part time long term contractsCareer growth Duties include: Liaising with all callers surrounding their concerns, questions, and feedbac
      Looking to work within the Australian Federal Government?We are currently partnering with multiple Federal Government Departments seeking experienced Customer Service Officers for full and part time opportunities. Attractive hourly rates $36-$42 per hourMonday to Friday with flexible/hybrid working once fully trainedFull & Part time long term contractsCareer growth Duties include: Liaising with all callers surrounding their concerns, questions, and feedbac
      • parramatta, new south wales
      • permanent
      • AU$55,000 - AU$63,350 per year, + super + discounts
      • call centre & customer service
      Entry Level InsuranceLocated in Parramatta CBD - close to train station and public transportFull time permanent opportunities with hybrid flexibilityBegin a career in a stable industry where you are making a difference to Australians!Ongoing training and developmentStart date: September 2023About the company:Our client is Australia's largest not for profit private health insurance provider. With countless years in Australia, they continue to deliver more b
      Entry Level InsuranceLocated in Parramatta CBD - close to train station and public transportFull time permanent opportunities with hybrid flexibilityBegin a career in a stable industry where you are making a difference to Australians!Ongoing training and developmentStart date: September 2023About the company:Our client is Australia's largest not for profit private health insurance provider. With countless years in Australia, they continue to deliver more b
      • adelaide, south australia
      • permanent
      • call centre & customer service
      Start an exciting new career in the customer service industry! Randstad are currently seeking customer service professionals for multiple full-time positions that we have available. These positions are located within and surrounding the Adelaide CBD, allowing you flexibility to drive or use public transport. The crux of this role is providing an excellent customer service experience for all customer interactions. Tasks may include but are not limited to:B
      Start an exciting new career in the customer service industry! Randstad are currently seeking customer service professionals for multiple full-time positions that we have available. These positions are located within and surrounding the Adelaide CBD, allowing you flexibility to drive or use public transport. The crux of this role is providing an excellent customer service experience for all customer interactions. Tasks may include but are not limited to:B
      • brisbane, queensland
      • permanent
      • call centre & customer service
      Are you an experienced contact centre leader and ready to take the next step in your career with a well recognised organisation? If so, we have the perfect opportunity for you!This role would be suited to a well established Team Leader seeking their next career growth opportunity or a contact centre manager looking to bring their skills and knowledge into an organisation and make a positive impact!About the role:Randstad is partnering with a leading player
      Are you an experienced contact centre leader and ready to take the next step in your career with a well recognised organisation? If so, we have the perfect opportunity for you!This role would be suited to a well established Team Leader seeking their next career growth opportunity or a contact centre manager looking to bring their skills and knowledge into an organisation and make a positive impact!About the role:Randstad is partnering with a leading player
      • geelong, victoria
      • temporary
      • AU$34.60 per hour, Super
      • call centre & customer service
      Regional Victoria / REGVIC2410 - Randstad Geelong is the preferred supplier choice to Federal, State and Local Government organisations as well as leading employers in Health, Technology, Insurance, Education and Utilities across Geelong and Western Victoria. This role is a 3 months contract looking for someone to start ASAP. Full time role, $34.60/hr + Super. Geelong based role.Your new roleProvide superior customer service and support to clients and key
      Regional Victoria / REGVIC2410 - Randstad Geelong is the preferred supplier choice to Federal, State and Local Government organisations as well as leading employers in Health, Technology, Insurance, Education and Utilities across Geelong and Western Victoria. This role is a 3 months contract looking for someone to start ASAP. Full time role, $34.60/hr + Super. Geelong based role.Your new roleProvide superior customer service and support to clients and key
      • sydney, new south wales
      • permanent
      • AU$70,000 - AU$85,000 per year
      • call centre & customer service
      Collections OfficerYour new companyJoin a recognised industry Australian non-bank lender that specialises in Asset Finance on their journey to support small businesses grow and achieve their goals. This lending specialist has made it their mission to make a difference in people's lives through a strong sense of commitment and purpose. People love coming to work with them as they do really value their employees. Your new roleAs a Senior Collections Officer
      Collections OfficerYour new companyJoin a recognised industry Australian non-bank lender that specialises in Asset Finance on their journey to support small businesses grow and achieve their goals. This lending specialist has made it their mission to make a difference in people's lives through a strong sense of commitment and purpose. People love coming to work with them as they do really value their employees. Your new roleAs a Senior Collections Officer
      • sydney, new south wales
      • permanent
      • call centre & customer service
      Calling all strategic leaders in NSW with contact centre manager experience, this is an opportunity you don't want to miss!Lead a team of high energy, high performing TL’s and front line staff for a market leader in the telco sector!Firstly, what's in it for you?Attractive salary package - $125k Continued career development and career growth opportunitiesEmployee discountsHealth and wellbeing discountsBirthday day off each yearOpportunity to work with a re
      Calling all strategic leaders in NSW with contact centre manager experience, this is an opportunity you don't want to miss!Lead a team of high energy, high performing TL’s and front line staff for a market leader in the telco sector!Firstly, what's in it for you?Attractive salary package - $125k Continued career development and career growth opportunitiesEmployee discountsHealth and wellbeing discountsBirthday day off each yearOpportunity to work with a re
      • geelong, victoria
      • temporary
      • AU$34.60 per hour, Super
      • call centre & customer service
      Regional Victoria / REGVIC2410 - Randstad is currently partnered with a Geelong based State Government organisation seeking multiple Call Center operators on a short term contract at a payrate of $34.60/hr + super.Your new roleThe role is based fully in office - full time hours - 9 am to 5 pm rostered. Urgently require 4 x call center operators.Start date: 02/10/2023 for a 6 week contractGeelong office locationMust be available to work 5 days in the offic
      Regional Victoria / REGVIC2410 - Randstad is currently partnered with a Geelong based State Government organisation seeking multiple Call Center operators on a short term contract at a payrate of $34.60/hr + super.Your new roleThe role is based fully in office - full time hours - 9 am to 5 pm rostered. Urgently require 4 x call center operators.Start date: 02/10/2023 for a 6 week contractGeelong office locationMust be available to work 5 days in the offic
      • sydney, new south wales
      • permanent
      • AU$89,000 - AU$90,000 per year
      • call centre & customer service
      Your new company:This organisation is renowned for leading the Australian Investment banking industry. They value employee contribution and provide great opportunities to progress within the Wealth space. Your new team thrives upon delivering exceptional customer service and continuously implementing improvement strategiesJoin Australia's largest Investment Bank on their journey to empower people to innovate and invest for a better tomorrow. Working with t
      Your new company:This organisation is renowned for leading the Australian Investment banking industry. They value employee contribution and provide great opportunities to progress within the Wealth space. Your new team thrives upon delivering exceptional customer service and continuously implementing improvement strategiesJoin Australia's largest Investment Bank on their journey to empower people to innovate and invest for a better tomorrow. Working with t
      • perth, western australia
      • permanent
      • AU$150,000 - AU$160,000 per year
      • call centre & customer service
      Circa 150-160k + super + monthly bonusPerth locationSenior level roleA rare, unique and exciting opportunity awaits for you to be an integral part in shaping the future of customer service operations in Perth! Randstad is partnering with a market leading BPO in the Philippines to establish operations in Perth and we are seeking a Senior Contact Centre Manager to play a pivotal part in this exciting venture. If you have proven experience in an operational o
      Circa 150-160k + super + monthly bonusPerth locationSenior level roleA rare, unique and exciting opportunity awaits for you to be an integral part in shaping the future of customer service operations in Perth! Randstad is partnering with a market leading BPO in the Philippines to establish operations in Perth and we are seeking a Senior Contact Centre Manager to play a pivotal part in this exciting venture. If you have proven experience in an operational o
      • villawood, new south wales
      • permanent
      • AU$55,000 - AU$60,000 per year, Super
      • call centre & customer service
      Are you an experienced Customer Service Representative looking for your next opportunity? This Customer Service role is a permanent opportunity which offers stability and opportunity for progressionYou will be joining a well established business based in Villawood. The size of the company means there will be a lot of opportunity for you to further develop your Customer Service skills within a professional environment. About your new roleAs a Customer Ser
      Are you an experienced Customer Service Representative looking for your next opportunity? This Customer Service role is a permanent opportunity which offers stability and opportunity for progressionYou will be joining a well established business based in Villawood. The size of the company means there will be a lot of opportunity for you to further develop your Customer Service skills within a professional environment. About your new roleAs a Customer Ser
      • melbourne, victoria
      • permanent
      • AU$45.00 - AU$56.00 per hour, + super & Randstad benefits
      • government
      Duties will include but not limited to:Responding to a high volume of customer enquiries in a professional and timely manner via phone and email You will be the first point of contact and be expected to assist customers. Any enquiry you cannot assist with will be triaged upward. Stakeholder engagement is paramountObtaining and deciphering a variety of complex information from customers while simultaneously using a range of systemsCarry out administrative
      Duties will include but not limited to:Responding to a high volume of customer enquiries in a professional and timely manner via phone and email You will be the first point of contact and be expected to assist customers. Any enquiry you cannot assist with will be triaged upward. Stakeholder engagement is paramountObtaining and deciphering a variety of complex information from customers while simultaneously using a range of systemsCarry out administrative
      • parramatta, new south wales
      • permanent
      • AU$55,000 per year, pro-rata
      • call centre & customer service
      Customer Service Specialist - ParramattaOpen to Part Time Candidates - 3 full days a week or 4/5 short days (you choose!)Start ASAPYour new companyJoin this established organisation in their Parramatta office which is one of multiple locations across Sydney who are committed to providing the best service and assistance to new and existing customers. This financial institution specialise in servicing customers' debts, including credit cards, personal loans
      Customer Service Specialist - ParramattaOpen to Part Time Candidates - 3 full days a week or 4/5 short days (you choose!)Start ASAPYour new companyJoin this established organisation in their Parramatta office which is one of multiple locations across Sydney who are committed to providing the best service and assistance to new and existing customers. This financial institution specialise in servicing customers' debts, including credit cards, personal loans
      • colac, victoria
      • contract
      • AU$32.73 per hour, Super
      • call centre & customer service
      Regional Victoria / REGVIC2410 - Randstad is collaborating with a Colac-based client for a Customer Service role. Initially 4-5 days/week, potentially transitioning to 2-3 days later on. $32.73/hr + super. Responsibilities:Interact with customers in a friendly and approachable manner, providing information, assistance, and solutions to their inquiries.Listen actively to customer concerns, identify their needs, and offer appropriate product/service recommen
      Regional Victoria / REGVIC2410 - Randstad is collaborating with a Colac-based client for a Customer Service role. Initially 4-5 days/week, potentially transitioning to 2-3 days later on. $32.73/hr + super. Responsibilities:Interact with customers in a friendly and approachable manner, providing information, assistance, and solutions to their inquiries.Listen actively to customer concerns, identify their needs, and offer appropriate product/service recommen
      • geelong, victoria
      • temporary
      • AU$32.73 per hour, Super
      • call centre & customer service
      Regional Victoria / REGVIC2410 - Randstad is partnered with a Geelong based client seeking Customer Service & LTO. The role is customer facing and will see you engaging with customer inquiries on a daily basis regarding their Licence and Registrations. You will also be working as a Licence testing officer - Full training will be provided for the same. About the role:-The role is responsible for resolution of customer enquiries raised within Customer Servic
      Regional Victoria / REGVIC2410 - Randstad is partnered with a Geelong based client seeking Customer Service & LTO. The role is customer facing and will see you engaging with customer inquiries on a daily basis regarding their Licence and Registrations. You will also be working as a Licence testing officer - Full training will be provided for the same. About the role:-The role is responsible for resolution of customer enquiries raised within Customer Servic
      • scoresby, victoria
      • permanent
      • AU$65,000 - AU$75,000 per year
      • call centre & customer service
      Duties and ResponsibilitiesAssist the Customer Service, Purchasing and Operations Manager and the Sales Team in the co-ordination of supply and service activities.Manage, track and direct service and repair activities Ensure that turn-around times are met and engage with the Stakeholders keeping them fully informed on the progress of orders.Ensure that specification of client requirements are known prior to expediting orders.Support the sales team in gener
      Duties and ResponsibilitiesAssist the Customer Service, Purchasing and Operations Manager and the Sales Team in the co-ordination of supply and service activities.Manage, track and direct service and repair activities Ensure that turn-around times are met and engage with the Stakeholders keeping them fully informed on the progress of orders.Ensure that specification of client requirements are known prior to expediting orders.Support the sales team in gener
      • eight mile plains, queensland
      • contract
      • AU$32.00 - AU$34.00 per hour, hybrid options & free parking!
      • insurance & superannuation
      Motor Claims ConsultantLocated in Eight Mile Plains - hybrid options & free parking!Full time contract - multiple opportunities availableGain experience with one of Queensland's top leading insurers! About the company:Make a difference to Queenslanders' lives and be supported by a fantastic organisation. Operating for over 117 years in Australia, they continue to deliver more benefits to their members and empower members by making insurance more understand
      Motor Claims ConsultantLocated in Eight Mile Plains - hybrid options & free parking!Full time contract - multiple opportunities availableGain experience with one of Queensland's top leading insurers! About the company:Make a difference to Queenslanders' lives and be supported by a fantastic organisation. Operating for over 117 years in Australia, they continue to deliver more benefits to their members and empower members by making insurance more understand
      • sydney, new south wales
      • permanent
      • AU$190,000 - AU$215,000 per year, Super and Bonus
      • insurance & superannuation
      Company & Role Overview:Are you a dynamic leader with a passion for shaping success in the Life insurance industry? Our client is a global organisation on the cusp of an exciting journey in Sydney, and they are looking for a Director of Operations to lead the expansion Down Under. As the Director of Operations, you will play a pivotal role in launching and establishing the operations in Australiaand will be responsible for building and leading a high-perfo
      Company & Role Overview:Are you a dynamic leader with a passion for shaping success in the Life insurance industry? Our client is a global organisation on the cusp of an exciting journey in Sydney, and they are looking for a Director of Operations to lead the expansion Down Under. As the Director of Operations, you will play a pivotal role in launching and establishing the operations in Australiaand will be responsible for building and leading a high-perfo
      • brisbane, queensland
      • contract
      • it & ict
      Level 2 ICT Support Contract until March 2024 Support our client's alumni community members as they shift from using individual Microsoft-managed login credentials to a centralized authentication system. Attend to their queries regarding account access and help them smoothly adopt the Authentication system for their email account needs.Experienced in:Call-center operations, providing effective customer service.Offering Service Desk support, addressing user
      Level 2 ICT Support Contract until March 2024 Support our client's alumni community members as they shift from using individual Microsoft-managed login credentials to a centralized authentication system. Attend to their queries regarding account access and help them smoothly adopt the Authentication system for their email account needs.Experienced in:Call-center operations, providing effective customer service.Offering Service Desk support, addressing user
      • narangba, queensland
      • permanent
      • AU$65,000 - AU$80,000 per year, +Super
      • administration & office support
      Randstad is currently partnering exclusively with a concrete manufacturing company based in Narangba to find their Construction service administrator to join their fantastic team which feels like a family.Our client is rapidly growing and has over 40 years experience within the manufacturing industry. Their expansion covers from North Queensland to North NSW.Reporting to the accounts manager and working alongside the sales team, the responsibilities of th
      Randstad is currently partnering exclusively with a concrete manufacturing company based in Narangba to find their Construction service administrator to join their fantastic team which feels like a family.Our client is rapidly growing and has over 40 years experience within the manufacturing industry. Their expansion covers from North Queensland to North NSW.Reporting to the accounts manager and working alongside the sales team, the responsibilities of th
      • north ryde, new south wales
      • permanent
      • AU$65,000 - AU$67,000 per year, super
      • administration & office support
      Welcome to an exclusive opportunity to become a part of a globally renowned enterprise, headquartered in the vibrant hub of Macquarie Park. Nestled conveniently close to shopping malls, the Metro station, gyms, cafes, and more, our company's location is designed to align with your career ambitions.Embrace Your RoleAs a pivotal member of our team, your role holds immense importance. Your mission? To facilitate the national roll-out and ongoing operations of
      Welcome to an exclusive opportunity to become a part of a globally renowned enterprise, headquartered in the vibrant hub of Macquarie Park. Nestled conveniently close to shopping malls, the Metro station, gyms, cafes, and more, our company's location is designed to align with your career ambitions.Embrace Your RoleAs a pivotal member of our team, your role holds immense importance. Your mission? To facilitate the national roll-out and ongoing operations of
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