Job description
In these unique roles, you will have the opportunity to blend administrative support for colleges and customer service for childcare centers. While you won't be in a face-to-face capacity, your work will be integral to ensuring smooth operations in both sectors.
Key Responsibilities
- Provides administrative support as required, including creating or formatting document templates and other documents to the required system, Learning Management Systems (LMS) and Student Management Systems (SMS)
- Maintain records of all customer interactions using databases and systems (Story Park, CRM) and data entry.
- Adheres to all policies and procedures by VET Quality Framework, state training authority
- Manage and respond to outbound enquiries via phone and email while offering benefits of the childcare centers to prospective and current families
- Entry of all family information into Enrolment Account in SPM and confirmation emails sent to center/family
Essential Skills/Attributes/Qualifications
- Previous administrative experience, ideally in an educational setting.
- Strong organizational skills and attention to detail.
- Excellent written and verbal communication skills.
- Proficiency in office software (e.g., Microsoft Office Suite)
- Exceptional time management, organizational and administration skills with a ‘sense of urgency’ attitude
- Displays a strong work ethic with a willingness to take on additional duties and go above and beyond
How to Apply:
If you are passionate about education or childcare services and excel in administrative roles, we encourage you to apply. Please submit your resume and a cover letter outlining your relevant experience and explaining why you are the ideal candidate for this position to milena.ponce@randstad.com.au
Join our team and contribute to the success of both our colleges and childcare centers to make a difference!
Randstad is an equal opportunity employer. We value diversity and are committed to fostering an inclusive environment for all our employees.
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
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