- This is an opportunity to work for a NSW Government department, one of the biggest employers in Australia. The Government employs an inclusive and diverse workforce, with fun and supportive office environments and flexible work options. About your new role As call centre operator, you will be responsible for responding to incoming customer requests received through multiple channels, including phone and email, following the Department policies to solve cThis is an opportunity to work for a NSW Government department, one of the biggest employers in Australia. The Government employs an inclusive and diverse workforce, with fun and supportive office environments and flexible work options. About your new role As call centre operator, you will be responsible for responding to incoming customer requests received through multiple channels, including phone and email, following the Department policies to solve c
- Participate in user testing sessions to pinpoint content and design problems and gather stakeholder input to enhance ongoing improvement efforts.Validate and authorise content for publication, guaranteeing its adherence to specified timelines, standards, guidelines, accessibility, and usability criteria in content production.Create and execute guidelines, criteria, and templates for content development, ensuring they align with organizational mandates andParticipate in user testing sessions to pinpoint content and design problems and gather stakeholder input to enhance ongoing improvement efforts.Validate and authorise content for publication, guaranteeing its adherence to specified timelines, standards, guidelines, accessibility, and usability criteria in content production.Create and execute guidelines, criteria, and templates for content development, ensuring they align with organizational mandates and
